Transforming the future of work with open culture

Outcome Snapshot

The European Commission

About the Client
About the Project

The European Commission's Directorate-General for Informatics (DIGIT) is the leading IT service provider for the European Union's administrative bodies, focused on fostering digital transformation across all EU institutions. DIGIT plays a crucial role in translating the European Union's strategic objectives into actionable policies and initiatives, ensuring that technology serves as a foundation for a more connected and efficient Europe. With a commitment to innovation, DIGIT drives the digital agenda of the EU, facilitating cross-border collaboration and ensuring the secure, seamless operation of IT services that support over 500 million EU citizens.

Red Hat is a leading provider of enterprise open-source solutions, renowned for its commitment to driving innovation through open technology. Red Hat's Global Government vertical focuses on delivering secure, scalable, and cost-effective IT solutions to government agencies worldwide. Their offerings empower public sector organizations to modernize their IT infrastructure, enhance cybersecurity, and accelerate digital transformation. Red Hat stands out in the industry by promoting open-source software as a catalyst for innovation and collaboration, enabling governments to build future-ready systems that are resilient, adaptable, and aligned with the needs of their citizens. Through partnerships and a strong ecosystem of collaborators, Red Hat continues to lead the way in helping governments harness the power of open technology to achieve their missions.

Virtual Delivery to EMEA

DIGIT Directorate Sector Leaders & Sector Teams, European Commission

Global Government, Technology, Informatics Systems

Project conducted June 2021

The Challenge

The European Commission’s Directorate-General for Informatics (DIGIT) faced a critical challenge: defining the workplace of the future within a rapidly evolving digital landscape.

With staff from across the EU’s member states, DIGIT needed to create a cohesive, open culture that would enable cross-collaboration and innovation, both within the Commission and across member states.

DIGIT sought to empower its leaders with the knowledge and tools necessary to navigate these changes and to create a unified approach to digital transformation that could be rolled out across the EU.

Red Hat, recognizing the importance of this initiative, brought us on board to deliver a bespoke Masterclass series on the Future of Work, designed to equip DIGIT’s leadership with the skills to drive open culture and collaborative efforts.

Executive Education
Content Creation
Facilitation

Architecting Culture

Our team played a pivotal role in designing and delivering a bespoke Masterclass series that addressed the European Commission’s unique challenges head-on.
We developed and facilitated six virtual sessions over three weeks, each carefully structured to engage Heads of Directorate, Heads of Sector, and other senior personnel in collaborative learning.
Our sessions covered essential topics like NextGen EU, open-source program offices (OSPOs), and cross-collaboration challenges, all tailored to foster an open culture within DIGIT.
Notably, we adapted our content in real-time to align with the Commission’s evolving needs, demonstrating our expertise and agility in addressing complex, large-scale organizational challenges.

The Transformation

Using our multidimensional approach to change

Through our bespoke Masterclass series, we were able to catalyze conversation on how the European Commission’s DIGIT team approached the Future of Work.

By introducing open culture principles and collaborative methodologies, we empowered leaders to break down silos, enhance cross-collaboration, and drive innovation.

Our ability to quickly pivot and redesign the course content to address emerging challenges highlighted our commitment to providing tailored, impactful solutions.

The transformation was evident as participants gained practical tools and repeatable practices to implement open culture and digital transformation initiatives within their teams and across member states, paving the way for a more interconnected and future-ready European Union.

The Data Points

Executive Education
0 hrs
Implementation Barriers
0
Key Needs Identified
0

Our Approach

Our approach went beyond the standard delivery of content. We excelled in “seeing the unseen” by identifying and addressing the subtle yet critical barriers to collaboration and innovation within the DIGIT team. 

By applying our deep expertise in open culture, we were able to bridge gaps between diverse schools of thought and provide new insights that participants hadn’t considered. Our agile methodology allowed us to respond in real-time to the evolving needs of the Commission, ensuring that the solutions we provided were not only relevant but transformative. We also navigated the complexities of virtual delivery, accommodating diverse needs while maintaining the integrity and impact of our sessions.

 

"There are challenges with implementing open culture if we continue to only have a technology focus without cultural consciousness - it will slow organisations down."

Workplace of the Future Masterclass participant, DIGIT, European Commission 2021

You may be asking "Is a project like this worth the investment?"

Absolutely. The investment in this project provided DIGIT with the essential tools and insights needed to navigate the complex and evolving landscape of the Future of Work.

By fostering an open culture and enhancing cross-collaboration, the European Commission is now better positioned to implement its digital transformation initiatives across Member States, ensuring that it remains agile and responsive to the needs of its citizens.

This Masterclass series laid the groundwork for sustainable, future-proof change that will benefit the entire European Union.

Strategic Alignment with NextGen EU

The Masterclass provided a framework for aligning the Commission’s digital transformation efforts with the broader NextGen EU strategy, ensuring that initiatives are cohesive and impactful across member states.

Increased Organizational Agility

By embedding open culture principles, the Commission now has a more agile approach to problem-solving and innovation, enabling faster and more effective responses to emerging challenges.

Empowered Leadership

EU DIGIT Sector leaders are now equipped with practical tools and methodologies to drive collaborative efforts and implement open-source initiatives, leading to more efficient and inclusive policy-making across the EU.

The ROI & Strategic Value

The principles and practices introduced are scalable and can be applied across all EU member states, ensuring long-term value.

The tools and methodologies shared during the Masterclass facilitate stronger collaboration across borders, leading to more cohesive policy implementation.

EU leaders are now equipped with the knowledge to drive digital transformation, positioning the Commission at the forefront of innovation.

The 22 identified barriers to implementing open culture provides the organizational leaders to quickly map strategies to remove the limitations.

The 99 key items identified are for needs in fostering a workplace of the future.  The needs are present to weave the right framework for the European Union.

Behind The Scenes

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