Digital Transformation Sparking Change

Digital transformation demands a new approach to change management. Openness provides it.

Yet while we’ve disrupted industries and found new ways to conduct business, we’ve neglected disrupting the back of the house. That is to say, our organizational design strategies have not kept pace. Using last decade’s change management methods to address digital transformation is like trying to stream Netflix through a 1997 dial-up connection—you’re not going to get anywhere.

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