The Home Depot

Optimising vendor and supply chain workflows for The Home Depot

The Home Depot is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services. We were asked to work with the merchandising team within the corporate office to review their processes and standards. We facilitated a strategic analysis and standards review, and identified a number of trapped value barriers that were limiting connection and visibility between the department, external vendors and contractors. We provided recommendations for standardising processes and implementing accountability check points, and built a dashboard and score-card for executive check-ins to reduce revenue loss by increasing resource utilization and productivity.



Workflow engineering


Design for TUV release

Shaping conversations

Priming for futures

Visibility tools designed and created
standard revised for consistent workflow
executives collaborated with to redefine strategic processes
12 +
TUV items identified and recommended for implementation